Shipping and Returns
Products typically ship within two business days, and will be shipped with tracking via DHL with two-day delivery in the continental US. Handling times can vary depending on seasonal order loads and holidays.
At KLARITY, we make awesome products and we know it. But, if you happen to disagree, we have a no-hassle return policy to take back your purchase. We give you fifteen days from your date of purchase to return your items. Unfortunately, if fifteen days have passed since your purchase date, we will be unable to offer you a refund.
To be eligible for a refund, your item(s) must be unused and in their original packaging.
Once we have received your return, we will notify you via email that your return has been received and is undergoing inspection. We will then send you a second email to inform you whether or not your return has been approved and a refund has been issued.
Once your return is approved, a refund will be processed back to your original form of payment and will post to your account within thirty days.
If you do not see your refund hit your account right away, don’t panic. Prior to contacting us we ask that you:
If you have taken the above steps and have not received a satisfactory answer, then please contact us at cs@klaritycbd.
How to set up a Return
Please email customer service to request a return.
Klarity CBD Shipping
At this time, we are unable to ship CBD products internationally or to customers in the following states:
Idaho, Nebraska, Ohio, South Dakota.